Xandor Service Desk

Outlook Issues Across the Business

We are seeing huge problems across the business with Microsoft Outlook. This appears to be affecting Office 2010 which is in RDS and some of the older Windows 7 computers.

If you are struggling to gain access to your email via Outlook then please open an In Private Browser session in Google Chrome (by right clicking Google Chrome and selecting 'New Incognito Window'), then browse to the below link. Please login with @xandor.com email address.

https://outlook.office.com/mail/

The Service Team are working on getting working versions of Outlook installed on peoples machines and the Infrastructure Team are working on upgrading the version that runs on RDS.